Privacy Policy

FlowWise Consulting LTD.
Vancouver, BC, Canada
Effective Date: February 23, 2026
Last Updated: February 23, 2026

FlowWise Consulting LTD. (“FlowWise”, “we”, “our”, or “us”) is committed to protecting your privacy and safeguarding your personal information. This Privacy Policy explains how we collect, use, disclose, and protect information when you visit our website or use our services.

By using our website or services, you agree to the terms of this Privacy Policy.

1. Company Information

FlowWise Consulting LTD.
Vancouver, British Columbia, Canada
Email: [email protected]

2. Information We Collect

We collect information necessary to operate our consulting and SaaS services.

2.1 Information You Provide Directly

When you fill out a contact form, book a strategy call, subscribe to communications, become a client, or access a hosted dashboard or CRM, we may collect:

Full name
Email address
Phone number
Company name
Business information relevant to services
Login credentials for platforms you authorize us to manage

We do not collect or store credit card information. All payment data is processed securely by Stripe.

2.2 Client Platform Data (GoHighLevel)

If you host your website, funnels, CRM, or automation systems within our agency infrastructure (powered by GoHighLevel), we may have administrative access to your subaccount data for technical support, system configuration, troubleshooting, and compliance monitoring.

Clients retain ownership of their data. We act as a service provider and do not use client CRM data for our own marketing or unrelated purposes.

2.3 Payment Information

Payments are processed exclusively via Stripe. FlowWise does not store credit card information on its servers. Stripe’s privacy policy governs payment data handling.

2.4 Automatically Collected Information

We may collect technical data such as:

IP address
Browser type
Device information
Pages visited
Interaction data

In the future, we may use cookies, tracking pixels, analytics tools, advertising integrations, affiliate systems, or AI tools to improve marketing performance and user experience.

3. How We Use Information

Respond to inquiries
Schedule strategy calls
Deliver consulting services
Provide SaaS access
Process payments
Send service-related communications
Send marketing emails or SMS (where consent is provided)
Improve our website and offerings
Comply with legal obligations

We do not sell personal information.

4. Marketing Communications

If you opt in, we may send:

Email marketing
SMS notifications
Automated follow-ups
Retargeting advertisements

You may unsubscribe at any time using the unsubscribe link or by contacting us directly.

5. Data Retention

Leads: Up to 24 months unless unsubscribed earlier.
Active clients: During the service period.
Former clients: Up to 90 days after service termination.
Client account data: Available for export for 30 days after cancellation.

Data may be retained longer if required by law or for dispute resolution.

6. Data Sharing

We may share information with trusted third-party providers including:

Stripe (payment processing)
GoHighLevel (CRM and hosting infrastructure)
Email and SMS service providers
Analytics and advertising platforms (if used)

We do not sell, rent, or trade personal information.

7. Data Security

We use commercially reasonable safeguards to protect information, including secure cloud infrastructure, platform-level security provided by GoHighLevel, access controls, and encrypted payment processing via Stripe. However, no online system can guarantee absolute security.

8. International Clients

As we expand into the United States, information may be processed in Canada or the United States depending on service infrastructure. By using our services, you consent to cross-border data processing where applicable.

9. Children’s Privacy

Our services are intended for business owners and individuals 18 years of age or older. We do not knowingly collect personal information from minors.

10. Your Rights

You may request access, correction, withdrawal of consent, or deletion of your personal information where legally permitted.

To exercise your rights, contact us at: [email protected]

11. Updates to This Policy

We may update this Privacy Policy from time to time. Updates will be posted on this page with a revised effective date.